2021 Outpatient E/M Code Updates Webinar

Live Webinar: Wednesday, April 21, 2021 at 1 pm EST

Outpatient E/M codes have changed for 2021, marking the first significant overhaul of E/M coding in almost 30 years! The purpose of this webinar is to ensure proper understanding of how to select the correct code for your service, know what codes are available, know how to properly document the services, and to get paid correctly for your services.

The new coding was effective on January 1, 2021.  However, there has been such confusion with the codes and new coding guidelines that the AMA put out additional guidelines and clarifications in March.

During this 90-minute webinar, instructor Emmy Clancy, MHA, CMPE, CPC, CDEO, CPMA, CCS will review all available guidelines and provide a comprehensive review with examples on how to use the new coding guidelines.


Who Should Attend?

  • Medical Coders
  • Medical Billers
  • Practice Managers
  • HIM Professionals
  • Analysts
  • Physicians
  • Case Managers
  • Privacy and Security Managers
  • Data Quality Managers


Webinar Overview

  • Review of E/M coding changes for 2021, including guidelines and codes
  • E/M levels of care, including updated time thresholds and how to calculate the time totals
  • Emphasis on new methodology for calculating the medical decision making component
  • AMA clarifications posted March 10, 2021
  • New terminology with definitions and examples
  • Updates for prolonged services coding
  • Instruction on documentation requirements and best practices
  • Clinical coding examples
  • Bonus: Review of all new and proposed COVID-specific diagnosis codes and how to use them


The training format is a live online webinar conducted through GoToTraining. You will receive your official CEU certificate upon completion of a short online quiz that will become available after the webinar.

  • Estimated Length: 1.5 hours
  • Worth: 3 CEUs
  • Click here to view the entire live webinar continuing education course listing through MMI.
About The Instructor

Emmy Clancy, MHA, CMPE, CPC, CDEO, CPMA, CCS is a revenue cycle management expert who understands how operations affect both revenue and risk. She has over 20 years of experience in revitalizing and restructuring operations in healthcare, payer, hospital, and single-specialty and multi-specialty physician practice settings. She helped to develop and lead ICD-10 transition activities with Humana as well as with several provider organizations. Passionate about healthcare, Ms. Clancy provides relevant and current instruction in a flexible and down-to-earth manner. Her expertise includes both revenue cycle management and practice administration. Having led startups for new practices and new lines of business, she focuses on regulatory requirements, process development, benchmarking, and education with all team members to meet enterprise goals and maximize revenue making opportunities. Her expertise and experience enable her to progress strategic initiatives by aligning both the operation and revenue cycle requirements.


Online Training Format

Once you register for the webinar by purchasing online, our Member Services Team will contact you. You will receive a link to the live webinar as well as instructions on how to access all items necessary.

After watching the webinar, you will be directed to answer a short questionnaire in order to receive your printable CEU certificate. Lastly, although you can take the quiz anytime within 30 days of the webinar.

ARHCP Member Pricing

As a member of Association of Registered Healthcare Professionals (ARHCP), you will have access to special member pricing for all MMI Live Webinars. To access this pricing, please email info@mmiclasses.com to request a member pricing invoice for this webinar.

For the 2021 Outpatient E/M Code Updates Webinar, member pricing is $60 per member.

If you have any questions or need help purchasing or navigating, please contact us at 866-892-2765.